For over 50 years, Ramaco NV has been delivering custom-made windows and doors for residential and professional projects in Belgium, combining traditional craftsmanship with modern production techniques. Based in Eeklo, East Flanders, the company produces aluminium, PVC, and wood windows, doors, and sliding systems, managing every step from design to installation.
To maintain their high standards, Ramaco partners with premium suppliers, including Roto, and our products have become an important part of their offering.
We recently spoke with managing directors Nick Gasnier and Olivier Bouckaert about why Roto is their trusted partner and how the collaboration supports their projects.
“Working with Roto has been extremely reliable from the start,” says Nick. “The collaboration is smooth, the communication is clear, and we can count on them for every project“. Olivier adds, “It’s a partnership where both sides are fully committed to delivering the best results“.
Quality, innovation, and range
When it comes to meeting modern architectural demands, Ramaco values Roto’s product range for its consistency and versatility. “Roto’s products tick all the boxes,” Olivier explains. “The quality is excellent, the innovations make our designs more flexible, and the variety allows us to offer exactly what our clients want“. Nick adds, “Roto products enable us to combine aesthetics, performance, and functionality without compromise“.
Seamless integration
Roto’s hardware solutions integrate seamlessly into Ramaco’s window systems and production processes. “The components fit perfectly, the assembly is straightforward, and integration with our production software streamlines planning and installation,” says Nick. Olivier adds, “The products are designed from a production viewpoint, which saves time and helps eliminate errors”.
Roto NX | C – the premium choice
As far as windows are concerned, Roto NX | C is the favoured tilt and turn system for Ramaco. “The concealed hinges provide a clean, modern look, and the whole system delivers both security and convenience,” says Olivier. “It’s ideal for windows in all materials and sizes, offering the flexibility our customers expect“. Nick adds, “We also use Roto door locks. Again there is flexibility, useful functions and security, all of which are crucial for our door designs”.
Support every step of the way
From technical support to delivery, Ramaco values Roto’s responsiveness and reliability. “Support is always excellent,” Nick says. “Whenever we have questions, they respond quickly and thoroughly“.
Fast, reliable, and easy
Delivery times, product availability, and aftersales service all meet Ramaco’s high standards. “Deliveries from Roto’s distribution partner Lecot are always on time,” says Olivier. “We can plan our projects confidently, knowing everything will arrive when needed“. Both directors report that Roto lives up to its promise to address any questions or issues within 24 hours, ensuring minimal disruption to their projects. “Responses are always very quick”, says Nick.
Looking ahead
When asked what improvements they would like to see, Olivier jokes, “Maybe a hidden handle! But honestly, the current range already covers everything we need“.
For Ramaco, partnering with Roto is more than a supplier relationship — it’s a collaboration that enhances quality, innovation, and reliability across every window and door they produce.
Are you looking for a hardware and technology partner that can help make your windows and doors even more desirable and provide you with a dependable service now and into the future? It sounds like it is time to make an appointment with Roto.
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